Privacy Policy

1. Introduction

Welcome to AI Reflection Partner, a conversation voice analysis application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services.

2. Information We Collect

Personal Information

• Name: First and last name from Google Sign-In or Apple Sign-In
• Email Address: For account creation and authentication
• Authentication Data: User IDs from Google, Apple, or our internal system

Audio Data

• Voice Recordings: Audio files of conversations you choose to upload
• Transcriptions: Text versions of your audio created by our AI system
• Analysis Results: AI-generated insights and recommendations based on your sessions

Payment Information

• Payment Data: Processing payment for additional credits via Stripe (we don't store full payment details)
• Purchase History: Records of credit purchases and usage

Usage Data

• App Interactions: How you use the app, upload frequency, feature usage
• Technical Data: App performance, crash reports, error logs

3. How We Use Your Information

App Functionality

• Authenticate your account and provide secure access
• Process and analyze your audio recordings
• Generate personalized communication insights and recommendations
• Manage your account settings and preferences
• Process payments for additional analysis credits
• Provide customer support and respond to inquiries

Analytics and Improvement

• Understand how users interact with our app
• Improve our AI analysis algorithms
• Enhance app performance and user experience
• Develop new features based on usage patterns

4. Third-Party Services

Authentication Providers

• Google Sign-In: For account authentication
• Apple Sign-In: For account authentication

AI and Processing

• OpenAI: For transcription and analysis of audio recordings

Payment Processing

• Stripe: For secure payment processing of credit purchases

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted between your device and our servers is encrypted using HTTPS/TLS
• Secure Storage: Audio files and personal data are stored securely on our servers
• Access Controls: Limited access to your data on a need-to-know basis
• Regular Security Reviews: We regularly review and update our security practices

6. Data Retention

• Audio Recordings: Stored until you delete them or close your account
• Account Information: Retained while your account is active
• Analysis Results: Kept with your audio recordings
• Payment Data: Retained as required for tax and legal purposes

You can delete your audio recordings at any time through the app. Deleting recordings may also grant you additional free analysis credits after a 6-hour cooldown period.

7. Your Rights and Choices

Access and Control

• View and download your personal data
• Delete your audio recordings and analysis results
• Update your account information
• Close your account at any time

Data Portability

You can export your analysis results and transcriptions in standard formats through the app.

Opt-Out Options

• You can stop using the app at any time
• Delete specific recordings you no longer want analyzed
• Contact us to request full account deletion

8. International Data Transfers

Your data may be processed and stored in countries other than your own, including the United States where our servers are located. We ensure appropriate safeguards are in place for international data transfers.

9. Children's Privacy

APPRO is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Providing notice through the app for significant changes

11. Contact Us