Frequently Asked Questions

Everything you need to know about APPRO AI Reflection Partner - from how it works to pricing and security.

🤖 AI Reflection Partner

How does APPRO analyze my conversation recordings?

APPRO uses advanced AI technology and machine learning to analyze speech patterns, speaking tones, and communication dynamics in your uploaded conversation audio files. Our AI-powered communication analysis provides insights into speaking patterns, communication balance, conversation effectiveness, and improvement opportunities over time.

What is AI-powered communication analysis?

AI-powered reflection uses artificial intelligence and natural language processing to analyze conversations and speaking patterns. APPRO's AI Reflection Partner helps identify conversation patterns, speaking styles, and communication dynamics to support personal growth and self-reflection.

How accurate is AI communication analysis?

APPRO uses current AI models to transcribe your conversation, estimate the emotional tone of each speaker's voice, and describe the communication patterns it finds. It is not perfect: tone estimates in particular can be wrong on any given line, and audio quality, accents and sarcasm all affect it. Treat the report as a prompt for reflection, not as a factual finding about anyone. It is for self-reflection only and is not medical or psychological advice.

Can APPRO replace a therapist or counsellor?

No. APPRO is an AI self-reflection tool, not medical care, therapy, counselling or diagnosis, and it is not a substitute for a licensed professional. It offers observations about communication patterns to help you understand your own conversations better. For anything affecting your mental health or your relationship seriously, consult a qualified professional. If you are in crisis, contact your local emergency number or a crisis helpline.

🔒 Data Security & Privacy

Is my conversation data secure and private?

Your data is encrypted in transit (HTTPS/TLS) and stored securely under GDPR. To analyse a conversation we do send it to third-party AI providers — ElevenLabs for transcription, Google for vocal tone, OpenAI for the written analysis — which we name in our Privacy Policy. We never sell your data or use it for advertising, and we do not use your conversations to train AI models. Your audio file is deleted once the analysis completes, and you can delete a session or your whole account at any time.

Who has access to my conversation recordings?

Only you can see your recordings and reports in APPRO. Analysis is fully automated — nobody at APPRO reads your conversations as a matter of routine, and we would access specific data only where strictly necessary to investigate a fault you reported or a serious abuse of the service. Your audio and transcript are processed by the AI providers named in our Privacy Policy, and by no one else. You can delete recordings permanently from your dashboard.

Can I delete my recordings and data?

Yes, you have full control over your data. You can delete individual recordings and their analysis results from your dashboard at any time. Deleted data is permanently removed from our systems and cannot be recovered.

What security standards does APPRO follow?

APPRO follows industry-standard security practices and GDPR compliance for data protection. We implement strong security measures to protect your conversation data and analysis results.

⚙️ Technical Support

What audio formats are supported?

APPRO supports most common audio formats including MP3, WAV, M4A, and AAC. Files can be up to 300MB in size and up to 3 hours in length. Our system automatically processes your audio regardless of recording device or quality.

How do I get my analysis report?

After uploading your audio file and completing payment, our AI processes your recording (usually within 5-15 minutes). You'll receive an email notification when your detailed analysis report is ready to view in your dashboard.

How long does analysis take?

Most conversation analysis is completed within 5-15 minutes. Longer recordings (over 1 hour) may take up to 30 minutes. You'll receive an email notification when your detailed analysis report is ready to view.

Can I use APPRO on mobile devices?

Yes! APPRO has a dedicated iOS mobile app on the App Store, and our web platform works on all mobile browsers. You can record, upload, and view analysis results on any device.

💰 Pricing & Credits

How much does conversation analysis cost?

APPRO communication analysis pricing varies depending on analysis type and audio length. New users receive free credits to try our AI communication analysis service. Payment is processed securely through Stripe. Check your dashboard for current analysis pricing.

Do you offer free trials?

Yes! All new users receive free credits to try APPRO's AI communication analysis. You can upload and analyze your first conversation at no cost to experience the insights our platform provides.

How do credits work?

APPRO uses a credit-based system where each analysis consumes credits. New users get free credits, and you can purchase additional credits as needed. You can also reset credits by deleting old recordings after a 6-hour cooldown period.

What payment methods do you accept?

We accept all major credit cards and payment methods through Stripe, including Visa, MasterCard, American Express, Apple Pay, and Google Pay. All payments are processed securely with industry-standard encryption.

🚀 Getting Started

How do I start analyzing my conversations?

Simply create a free APPRO account, upload your conversation audio file (or record directly in our mobile app), and our AI will analyze the recording within minutes. You'll receive a detailed report with insights into communication patterns, speaking styles, and improvement opportunities.

Do I need permission to record conversations?

Yes — and this one is important. You must have the agreement of everyone in the conversation before you record it and before you upload it, and they should understand that an AI will transcribe it and estimate their emotional tone. Rules on recording others differ by country and covert recording can be unlawful. APPRO analyses a recording only because you asked it to; we cannot verify that the others agreed, so that responsibility is yours.

Can I analyze recordings from video calls?

Yes, you can extract audio from video calls and upload it to APPRO for analysis. Our AI focuses on speech patterns and communication tones, so audio quality from video calls is typically sufficient for meaningful analysis.